- Appointed by the United Nations High Commissioner for Refugees (UNHCR)
- Services included:
■ Whole-day primary and secondary schooling to Vietnamese refugee children at the New Horizons School (which subsequently became New Horizons Building) until 1991
■ Dental services for 12 years
■ Sewing and knitting workshops to pregnant women
- Over 3,100 people in the Kai Tak Vietnamese Refugee Camp

- Taught basic carpentry skills, construction maintenance and handicraft skills

- Monitored the repatriation of non-refugees

- Provide over 203,000 paralegal consultations
- Over 165,000 attendances benefitted through trainings and shelters

- Adaptation courses, women’s mutual help groups, counselling and after-school child care services
- Combined into "Support Services for Children & Families" in 2020

- Agreed to co-manage Xining Children’s Home, and build winter homes
- To date, 462 winter homes have been built
- Built, repaired and extended 10 schools, provided 2,000 school places every year to poverty-stricken Tibetan students in rural areas

- Over 500 people benefitted from the programme
- Over 70% of the graduates have started small businesses

- The first programme in partnership with the Social Welfare Department
- Delivered over 6,000 meals to seniors and those in need in the community

- Using a sustainable business operation model to promote being environmentally friendly
- There are two Community Sales Outlets
- Over 5,900 tonnes of clothing have been collected

- Language courses, consulting and referral service on social resources, employment training and employment counselling services
- First opened in Sau Mau Ping - the first service centre for ethnic minorities that receives funding from The Hong Kong Jockey Club
- Subsequently moved to Jordan and Tuen Mun and opened SHINE Centres
- Close to 201,000 attendances have been served

- Provide assistance to children with disabilities in Xining Children’s Home and the surrounding community
- Provided rehabilitation training and special education services to 750 children

- Recognised that the level of services at the children’s home had reached national standards

- Enhances children and youth’s ability to manage and plan for themselves through “Targeted Savings”, “Mentorship” and “Personal Development Plan”
- Helps children and youth with disadvantages in Kwun Tong, Yuen Long, Tseung Kwan O and Sai Kung
- Close to 46,000 attendances have been served including 1,400 children and youth and 1,005 mentors
- Collaborated with around 170 churches

- Co-operation with Qinghai Charity Hospital to provide medical services to underprivileged residents in Qinghai

- Establish a strategic partnership
- Mrs. Cheung-Ang Siew Mei was appointed Qinghai Charity Ambassador
- Assist Qinghai provincial government in looking after 36,000 disadvantage children
- Enhance workers' professionalism in children's welfare in Qinghai

- The floral shop was opened at Tsuen Wan West MTR Station

- Invited adoptees to return to Qinghai to serve their peers at the children’s home

- Organise green workshops to promote upcycling

- Combined after-school child care, blessing meal and new arrivals programmes etc. to meet society's needs
- Over 275,000 attendances